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Jobs at Context Travel

France Program Manager

Location: Paris, France

Type: Full Time

Min. Experience: Mid Level

Context organizes tours & experiences for the intellectually curious traveler led by expert docents in the world's cultural capitals (45 & counting). Founder-led & bootstrapped until 2017, the company recently raised growth funding to deepen its offering, build out an executive team & expand globally to 100+ cities.

Our goal is to become the go-to brand for the best tours & experiences worldwide. A certified B-Corp, we’re building a global community of employees, docents & customers in the cities we live in and the cities we visit through a shared love of learning, discovery, history & culture.

Context is seeking an organized and efficient France program manager based in Paris. This person will be responsible for the successful management of Context tours in Paris, Lyon, Provence, and the Riviera, as well as for driving growth in these cities. This person will collaborate with a regional management team that includes a Madrid-based Spain & Portugal program manager and a Philadelphia-based client manager. The person will report to the Paris-based EU program director.

Principal responsibilities:

  • Docent recruitment, training, and day-to-day management, including professional development and social events and performance monitoring
  • Portfolio management, including optimization of existing portfolio and development of new offerings vis-à-vis demand and local competition, as well as availability and profit margin targets
  • Managing relationships with local suppliers
  • Local marketing, content generation and storytelling, including blog writing and social media
  • Providing client manager and general client services team with essential on-the-ground knowledge, both on demand and proactively
  • Serving occasionally as back-up staff person for our 24-hour emergency phone crew (including several weekend shifts per year)

Desired skills and experience:

  • Bachelors degree
  • Experience in the travel industry is a plus
  • Some managerial experience
  • Some recruiting experience
  • Administrative excellence: highly organized with an acute attention to detail
  • You enjoy working with spreadsheets to communicate and think through a problem. Pivot tables and budget sheets are familiar terms
  • You are the ultimate people person. You enjoy networking and talking to people
  • Experience in storytelling through blogging, social media or other channels is a plus
  • A can-do approach to problem-solving & product management
  • Demonstrated ability to work both as part of a team and independently
  • Ability to work efficiently in a fast-paced, international, tech-reliant environment
  • Digital native
  • A personal dedication to independent and sustainable travel
  • Extensive cultural knowledge of France, especially Paris
  • Fluency in English and French
  • Based in the Paris area. Must have appropriate documentation to live and work in France

We offer team members unlimited vacation & Context tours.

Please submit application in English.

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